Service and Spares
With over 40 years’ experience in the materials handling business, here at ME we know the effect that downtime for repairs and maintenance can have on delivery and financial targets. Therefore we offer a cost effective, comprehensive spares supply, preventative breakdown service and also maintenance contracts.
Our service engineers are product trained, fully skilled and equipped to carry out maintenance and repair work on materials handling equipment. As we are aware that our customers have varied requirements, depending on their equipment and needs, we are pleased to offer a broad spectrum of service contacts.
- Ad hoc – Provides the customer with an opportunity to have an engineer visit and inspect the materials handling installation to check that their equipment is in good working order.
- Annual Service Visits - Provides the client with a scheduled, full annual service of their equipment and a report on its condition. This is a preventative maintenance package which increases the quality and reliability of your equipment.
- The Ultimate Service Contract - Provides a complete service agreement for one or more years with at least two visits per year, depending on the size and complexity of the system. In addition to the servicing, ME clients benefit further with the inclusion of a priority call out scheme with discount on spares purchased from ME.
- Spare Parts - In addition to servicing and ad hoc checks, ME offers a full range of spare parts, should you wish to hold any stock of your own. These parts can be supplied for your own maintenance engineers to fit or we can offer a fitting service, where our qualified engineer will attend your site and carry out the fitting or refurbishment.
"We have been dealing with mobility engineering for many years now. This is due to the fact that their service is fantastic, constantly offering solutions and not problems. Their products are always innovative and well thought out for the application. We always have great confidence that they will deliver a quality product, on time and in budget."
"Throughout the consultation period we found that Mobility Engineering were an excellent company to work with. They took a real interest in our business and the way that we operate which enabled them to propose a suitable solution that we implemented into our network. It's testimony to their work that we still operate some of these original conveyor systems 12 years on."